AgentX is your relentless, autonomous AI workforce. It triages queries, handles scheduling, and books revenue 24/7—directly inside WhatsApp.
Outperforms human call centers in speed, accuracy, and conversion rate.
AgentX integrates natively with your telecom stack. If a patient drops a call, AgentX immediately triggers a WhatsApp recovery flow, turning lost opportunities into secured appointments.
AgentX monitors WhatsApp, SMS, and web chat 24/7. It understands complex human intent, classifies urgency, and routes the conversation instantly.
Patients or clients never have to download an app. AgentX executes bookings, captures data, and answers FAQs entirely within their native messaging app.
Runs on the Factoric AI multi-model orchestration engine. This allows AgentX to switch between LLMs dynamically for speed, cost, and complex reasoning.
Every interaction is mapped into ScalerX BOS. When an agent books a slot, the hospital calendar updates in milliseconds.
AgentX does the talking, but ScalerX BOS does the management. They are designed to function together seamlessly.